Materials Distribution Services

ITEM

DESCRIPTION

NET UNIT PRICE

1

Estimated annual parking transactions to include at a minimum:

1.1

Customer purchase of initial parking session

$0.35

1.2

Extension of parking session

$0.35

1.3

Processing of credit card transaction

$0.00

2

 Charges, if any for parking customer to:

2.1

Create and account and/or modify account details

$0.00

2.2

Access or be transferred to customer service

$0.00

3

 Additional fees, if any, charged to the University:

3.1

Set and/or modify parking rates

$0.00

3.2

Process of parking session refund(s)

$0.00

3.3

Processing and/or access of reports

$0.00

4

Additional monthly fees, if any, charged to University

$0.00

5

Annual licensing fees for software, if any, charged to University

$0.00

6

Any additional fees charged to University to meet specification of system provided. 

$0.00

Item #

System Requirements

 1.

Allow parking customers to create an account, modify account details, and handle all nonpayment transactions using a secure web site.

 2.

Allow parking customers to purchase parking time using any wireless device or landline phone, regardless of technology and/or service provider.

 3.

Allow parking customers to access and/or be transferred to live customer support at any time.

 4.

Allow parking customers to receive text message reminders prior to end of parking session.

 5.

Allow parking customers to opt-out of receiving text message reminders.

 6.

Accept Visa and MasterCard.

 7.

Ensure that all transactions are PCI compliant.

 8.

Activate and collect payments via credit card for parking in accordance with rates specified by Department. 

 9.

Set parking rates and/or restrictions as specified by Department for a minimum/maximum with increments in between.  For example:

• $3.00 Minimum Trip Charge (includes the first four hours of parking);
• $0.75 per hour (after the first four hours); and
• $6.00 Maximum Daily Charge. 

 10.

Allow modification of parking rates and/or restrictions within 5 working days notice.

 11.

Allow Department staff to authorize full or partial refund(s) of transaction(s).

 12.

Prior to the expiration of the initial parking session, allow parking customers to extend the parking session time at the hourly rate as specified by Department.

 13.

Prior to the expiration of the initial parking session, allow parking customers to extend the parking session time for the entire day and only pay the difference between the initial session amount and the Maximum Daily Charge as specified by Department.

Provide real-time valid parking report by license plate, location and account number, to be accessible by internet capable, wireless device.

15.

Provide secure web based administration interface for rates control, management and accounting reports.

16.

Provide all reporting data in exportable Excel CSV file format.

17.

Provide online management and accounting reports to include a detailed transaction level report showing each individual fee or charge, in chronological order, that summed together equal the total monthly payment or charge.

18.

Provide a detailed transaction report, as specified in Item #17 above, to Department within 15 days of the end of each month.

19.

Identification of payment status of vehicle must be reported by license plate number.

20.

Simultaneously support multiple payments/parking customers per location number.

21.

Allow Department to use their own merchant account and make single, monthly payment of all fees to Contractor by Purchase Order.

22.

If requested, Contractor must provide training for Department personnel with instructions on set-up and operation of the system at no charge to the University.