Review the Shop@UW Tips
New Quick Links: Shopper Feedback and Account Setup Forms
Shopper Feedback Form: We Need Your Voice!
A new Shopper Feedback Form is now available and linked on the Shop@UW homepage. Our goal is to continuously improve your shopping experience by making the purchasing process more efficient, complying with contractual purchasing rules, and providing excellent customer service. Let your voice be heard!
New Quick Link for the Account Setup Form
Spam Filters Catching .com Domains for Shop@UW Customer Service Email
The Shop@UW customer service team has been finding a moderate amount of legitimate customer and vendor email in the email spam folders. Sometimes the emails are noticed, but at other times they are just being flushed without reading because of high levels of junk mail.
• If you are contacting Shop@UW via a Gmail account, please use your institutional email address instead. Messages ending in .com are more likely to end up in the Shop@UW email spam folder.
• If your official email ends in .com, please keep alert for non-reply; if necessary, phone Shop@UW customer service at (608) 497-4400 to be sure.
• If any of your mail is unanswered for two business days, please phone Shop@UW customer service to check for arrival.