Storefront Message Areas
›››User Login Message
The user login message area of Shop@UW is periodically enabled during the storefont login process to announce system-wide shut-downs for planned maintenance and emergencies; review an archive of old messages at this link.
Links to additional and helpful information are provided in the organizational message box located on the left-hand side of the Shop/Home web page of the Shop@UW storefront.
Shop@UW Top News Stories
October 15, 2014
The holiday season is right around the corner! Materials Distribution Services (MDS) for Shop@UW will be closed on the following days:
- Thursday, November 27, 2014. Open on Friday, November 28, 2014 with limited staff.
- Wednesday, December 24, 2014, and Thursday, December 25, 2014. Opening on Friday, December 26, 2014.
- Wednesday, December 31, 2014, and Thursday January 1, 2015. Open on Friday, January 2, 2015.
October 15, 2014
October 15, 2014
It is important to notify the Shop@UW customer service department of any changes to existing MD account numbers. Please be sure to send the customer service deparment account information updates such as:
- Primary Account Contact including name and address
- Financial Contact including name and address
- Shared Financial System Funding (SFS) information
- Signatures as required on the form
- Special Request as indicated on the form
The account setup and revision form can be found online on the Shop@UW reference website. Please click on the link provided here for the Shop@UW Account Setup & Revision infomation and forms.
To verify what is on file for an existing MD account number, contact the Shop@UW customer service department at 608-497-4400 or send your request to email@example.com.
September 19, 2014
Some customers have reported to the Shop@UW customer service team that the vendor is not able to find an order in their system. Only in very few cases is this truly a failed order. When contacting a vendor for the order status, supply the “purchase order” number and verify that the vendor is looking for a “purchase order” number in their system. The "purchase order" number is composed of a MD account number (MDXXXXX) immediately followed by the Shop@UW order number (PVX0000000000).
Use the "Outstanding Orders" link on the Shop@UW store lobby to determine a "purchase order" number; see an example below:
August 13, 2014
On July 20, 2014, a Shop@UW upgrade added a function that will collapse or expand the supplier sticker showcases. Users can click on the little caret icon to collapse or expand the showcase.
When ordering gas make sure to use the Airgas punch-out site. If Airgas products are purchased through other vendors in Shop@UW, Fisher Scientific for example, the vendor will cancel the order, which may cause delay in order fulfillment. Please contact customer service at ShopUW@bussvc.wisc.edu or 608-497-4400 with any questions.
July 9, 2014
Shop@UW is pleased to welcome our most recent vendor, Rainin, as a hosted catalog supplier effective July 7th. Rainin will provide high quality pipettes- including the LTS, E4, and XLS lines, which are meticulously crafted for the most ergonomic experience. Rainin's wide range of single, multi-channel and adjustable channel pipettes provide an ergonomic solution to every pipetting need.
If you have a question about products from Rainin please contact Kathy Lohmeier at 815-275-5115 or Kathy.firstname.lastname@example.org.
Special Note: When ordering from Rainin, the confirmation email contains an attachment about Rainin’s terms and conditions. These terms and conditions do not apply to purchases made through Shop@UW.
May 19, 2014
The UW-Madison Chemistry Research Stockroom was recently added to the "Leave Shop@UW to External Links" showcase for the UW-Madison business unit. The external links on Shop@UW are, in some instances, unique to a business unit. Please take the time to review the external links enabled for your business unit.
April 24, 2014
As we approach Fiscal Year End 14 you will need to be aware of important deadlines for year-end processing.
June 27, 2014
- Cut-off for Pre-Posting Allocation Tool (PAT) will be at 10:00 AM – please note this is different from the standard NOON deadline.
- Shop@UW accounting will transmit all the campus billing files to SFS after 10:00 AM on June 27, 2014 and they will be applied to FY14. You will be able to view these transactions in WISDM after July 1.
Any questions related to these dates please contact Shop@UW accounting at email@example.com or 608-497-4400.
April 15, 2014
After placing an order through the Dell punch-out site in Shop@UW, users are able to view their order details, order status, and estimated delivery date directly on the Dell punch-out site. Users can click the “Order Status” link on the Dell site and using a few key pieces of information, including the PO Number, search for their orders. The procedure is detailed in the “Checking Dell Order Status” document which provides step by step instructions with screen shots of the process and is available on the Shop@UW tutorial website.
April 15, 2014
Shop@UW completed its first full year of operation on March 4, 2014. Shop@UW works with many UW-System colleges, school districts, local municipalities, and several other agencies that operate in Wisconsin. Business Units using Shop@UW include:
UW - Colleges
UW - Platteville
City of Madison
The Shop@UW project team has collected purchasing statistics and will be sharing this information over the coming months. The following information, as of March 2014, reflects the number of accounts using Shop@UW and number of orders and items that were processed:
- MD Accounts = 6031
- Guest Accounts (UW users only) that log in via AuthHub = 3363
- Orders = 184,611
- Items ordered from hosted and punch-out suppliers = 1,205,550
Average number of unique users per day:
- Monday - Friday = 755
- Weekends and holidays = 29
Thank you for your support!
April 15, 2014
Shop@UW is pleased to welcome our most recent vendor, Anixter, as a new hosted catalog supplier within the e-commerce system effective April 15, 2014. Anixter will provide customers with a full line of electrical and electronic products including specific manufacturer products. Demonstrating our continued commitment to customers’ needs by providing cost-effective and quality products, Anixter is the latest in a growing list of online vendors that offer a range of products within Shop@UW.
Please review the Contact a Vendor web page for contact information if you have a question about products from Anixter.
March 12, 2014
Purchasing Services is requesting campus feedback on the UW-Madison Preferred Laptop and Desktop Computers program to assist in program development. UW-Madison Shop@UW account contacts have already received an email requesting participation. If you have not yet done so, please choose your primary role in the process from the list at the following link http://www.bussvc.wisc.edu/purch/survey.html to begin the survey and provide us with your valuable feedback. Feel free to forward the link to others in your area that may wish to provide their input as well. Thank you for your time and effort! Please contact Susanne Matschull at firstname.lastname@example.org with any questions regarding the survey.
February 14, 2014
Under the guidance of a cross-campus team of IT experts, Purchasing Services is offering new laptop options from Dell as UW-Madison Preferred Products. The Latitude E5440 and E5540 models are available at a base price of $759, including an upgraded processor (the 4th gen Intel® Core™ i5-4300U Processor). The Latitude E7440 (14-inch) has been made available in addition to the 12-inch E7240 at the same price of $949. The thin and light E7000 series models include a standard 128GB Solid State hard drive that is also available as an optional upgrade on the E5000 series laptops. No changes have been made to the desktop products offered.
The systems are pre-configured to meet most staff computing needs and are offered at specially negotiated low prices. They can easily be ordered through Shop@UW by clicking on Dell in the Shop at a Punch-out Supplier showcase and choosing laptops or desktops listed on the main landing page. More detailed instructions are available on the UW-Madison Preferred Products ordering instructions page.
January 9, 2014
A Shop@UW interface upgrade will occur on January 14, 2014, for all users. Download and print the PDF called “Navigation Options Quick Reference Guide.”
New navigation options include:
- Left Navigation Bar
- Top Information Bar
- Site Navigation Bar
- Site Map Link
Please note that the basic search, filter, shopping, and order completion functions will not be affected and will continue to work the same as before the upgrade.
Additional information about the changes to the interface can be found on the web at http://www.bussvc.wisc.edu/shopuw/tutorials.html.