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TICKETING SOFTWARE FOR WISCONSIN UNION THEATER |
| (contract last updated 02/23/2007) |
|
| SCOPE:
The University has a number of permanent box offices, plus many temporary box offices that sell approximately 130,000 tickets per year for University of Wisconsin – Madison arts events. The ticketing system allows the UW to quickly sell tickets (in person, over the telephone, by fax, and over the Internet) for both general and reserved seating events in multiple venues, both for single tickets and for season or package sales, as well as acquire and manipulate customer information for marketing and developing relationships. |
|
| CONTRACT # |
DESCRIPTION |
| 07-5773 |
TICKETING SOFTWARE FOR WISCONSIN UNION THEATER |
| CONTRACT ORIGIN: |
ADDITIONAL INFORMATION: |
UW-Madison
Purchasing Services
21 N Park St, Ste 6101
Madison, WI 53715-1218 |
UW-Madison users contact:
Carl Hubbard
(608) 262-6557 FAX (608) 262-4467
TDD: 608-262-0825
CHubbard@bussvc.wisc.edu |
| |
Non-UW-Madison users contact: Vendor Representative |
| COOPERATIVE PURCHASING: |
YES |
| CONTRACT TERM: |
March 1, 2007, through February 28, 2008, with automatic renewal extensions to February 28, 2010, unless amended, cancelled or rebid. The University reserves the right to extend beyond the Contract Term if deemed to be in the best interest of the University. |
|
| Vendor(s) |
| 129222 |
| Choice Ticketing Systems |
| 1200 28th St Ste 305 |
| Boulder CO 80303 |
| Sales Representative: |
PHONE # |
FAX # |
| Robert Friend |
203-245-9374 |
203-245-9186 |
| E-mail rfriend@choiceticketing.com |
| |
PHONE # |
FAX # |
| Ordering/Expediting: |
303-402-0400 |
303-402-9483 |
| Invoice Information: |
303-402-0400 |
303-402-9483 |
| Minority Reporting: |
303-402-0400 |
303-402-9483 |
| E-mail cwynkoop@choiceticketing.com |
| Website www.choiceticketing.com/ |
|
| Commodity Code |
208-65 |
| F.O.B. |
“I” F.O.B. DESTINATION FREIGHT PREPAID INCLUDED AND INSTALLED |
| Federal Employee ID # (FEIN) |
34-1674864 |
| Terms: |
N/30 |
| Invoicing: |
Invoices shall reflect contract pricing |
| Orders: |
Fax, Internet |
| Pricing Information: |
SEE BELOW |
| Cost Item |
Cost |
| Software License, 10 users and choice.net setup fee |
$25,800.00 |
| Choice.net license |
Contact vendor |
| Other implementation costs (shipping costs related to the shipping of the peripheral hardware) |
$160.00 |
| Training Costs contact vendor |
Contact vendor |
| Other (peripheral hardware costs such as ticket printers and credit card readers) |
Contact vendor |
| |
|
| Annual costs after purchase: |
|
| Annual Software Maintenance, License Renewal & Support Costs |
$4,300.00 |
|
SPECIFICATIONS
- Software must have built-in reporting capability.
- Software must be useable on a local area network.
- Contractor must provide training and customization services for the software system to meet our office requirements with installation.
- Contractor must have experience at implementing ticketing software solutions at ticket offices at least one other university.
- The system must have the ability to print tickets at the point-of-sale.
- The system must operate on a server(s) hosted locally by the University.
- Proposer must have been in the business of developing or distributing ticketing software as a finished product for at least five years.
- University users shall be able to edit seating plans in the system provided.
- The system must integrate with credit card processing merchant account handling Visa, MasterCard, American Express and Discover cards; and comply with PCI data security standards.
- The system must have technical support available 24 hours/day, 7 days/week.
- The system must allow our branding of online sales website.
- The system must allow at least 10 options for payment types.
- The system must allow multiple payment types on an individual sale.
- The system must allow holding, printing and tracking of blocks of tickets sold on consignment at outside outlets.
- If the system has a maximum number of tickets allowed per individual sale, this number must be able to be set and changed by the Department.
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| Revision History |
