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HELP DESK SERVICES FOR MICROSOFT OFFICE 365 CAMPUS-WIDE MIGRATION

(contract last updated 06/27/2014)

SCOPE: Contract for the purchase of Help Desk Support Services for Microsoft Office 365 Campus-Wide Migration.  The scope is to supplement DoIT’s Help Desk to provide first-level support via telephone, e-mail and live chat to the University’s end-users.

CONTRACT # DESCRIPTION
14-5525 HELP DESK SERVICES FOR MICROSOFT OFFICE 365 CAMPUS-WIDE MIGRATION
CONTRACT ORIGIN: ADDITIONAL INFORMATION:
UW-Madison
Purchasing Services
21 N Park St, Ste 6101
Madison, WI 53715-1218
UW-Madison users contact:
Bruce Riley
(608) 890-3646 FAX (608) 262-4467
briley@bussvc.wisc.edu
  Non-UW-Madison users contact: Vendor Representative
RESTRICTED TO: Division of Information Technology (DoIT)
COOPERATIVE PURCHASING: NO
CONTRACT TERM: June 24, 2014 through June 23, 2015  This contract will be automatically renewed for two additional one-year terms, if needed, unless amended, cancelled or rebid.

Vendor(s)
140432
Vitalyst  LLC
1 Bala Plaza  Ste 434
Bala Cynwyd PA 19004
     
Sales Representative: PHONE # FAX #

Rob Kandle

610-785-1962 866-846-0541
E-mail rob.kandle@vitalyst.com
  PHONE #  
Ordering/Expediting: 610-668-3645 866-829-6248
Invoice Information: 610-668-3645 866-829-6248
Returns: 610-668-3645 866-829-6248
Supplier Diversity Reporting: 610-668-3516 866-846-0541
Website: www.vitalyst.com
Commodity Code 915-49
915-79
920-47
Federal Employee ID # (FEIN) 20-3530443
F.O.B.

“V” F.O.B. SERVICE/MAINTENANCE

Terms: N/30
Minimum Order: None
Invoicing: Invoices shall reflect contract pricing.
Return Policy: Contractor will provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.
Back Order: Will notify ordering department within 24 hours of order/release.
Pricing Information: Contact agent at (608) 890-3646 or briley@bussvc.wisc.edu for pricing.

Revision History

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