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AUDIOLOGY EQUIPMENT, ACCESSORIES AND SUPPLIES

(contract last updated 03/29/2019)

SCOPE: Contract for Audiology Equipment, Accessories and supplies over the term of the contract. The scope of this contract includes hearing aids, ear molds, implant supplies (to include magnets, tools to change locking system, or back-up coils), accessories and repair service.  Orders will be placed by various University departments on an as needed basis.

CONTRACT # DESCRIPTION
18-5503 AUDIOLOGY EQUIPMENT, ACCESSORIES AND SUPPLIES
CONTRACT ORIGIN: ADDITIONAL INFORMATION:
UW-Madison
Purchasing Services
21 N Park St, Ste 6101
Madison, WI 53715-1218
UW-Madison users contact:
Carla Parker
(608) 262-4516 FAX (608) 262-4467
carla.parker@wisc.edu
  Non-UW-Madison users contact: Vendor Representative
COOPERATIVE PURCHASING:

YES - All American Earmold Laboratories, Inc., Microsonic, Inc., Oticon, Inc., Oticon Medical LLC, Sonova USA Inc., Sivantos, Inc., Warner Tech-Care Products, LLC, Widex USA, Westone Laboratories

 

NO - GN Resound and Cochlear Americas

CONTRACT TERM:

May 1, 2018 through April 30, 2019, with automatic renewal extensions to April 30, 2021, unless amended, cancelled or rebid.


Manufacturer(s) ALL AMERICAN MOLD LAB
Vendor(s)
069786
All American Earmold Laboratories Inc
625 Enterprise Dr Ste 160
Edmond, OK 73013
     
Sales Representative: PHONE # FAX #
Kerri Betterton 405-285-2411 405-285-2454
E-mail kerri@allamericanmold.com
  PHONE # FAX #

Ordering/Expediting:

Kerri Betterton

405-285-2411 405-285-2454

Invoice Information:

Christy Cronin

405-285-2411 405-285-2454

Returns:

Kerri Betterton

405-285-2411 405-285-2454
Website: www.allamericanmold.com
Commodity Code 710-72
Federal Employee ID # (FEIN) 73-1551258
F.O.B. “D” F.O.B. DESTINATION
Terms: N/30
Delivery: 10 days ARO
Invoicing: Invoices shall reflect contract pricing.
Warranty: Manufacturer Standard Warranty, Remakes within 60 days for fit or feedback.
Return Policy: Custom earmolds are non-returnable; remakes within 60 days.
Back Orders: Will notify ordering department within 2 working days of order/release.
Pricing Information: Click here for pricing.

Manufacturer(s) COCHLEAR AMERICAS
Vendor(s)
000297
Cochlear Americas

13059 E Peakview Ave

Centennial, CO 80111
     
Sales Representative: PHONE # FAX #
Natalie Hodge 216-905-5430  
E-mail nhodge@cochlear.com
  PHONE # FAX #

Ordering/Expediting:

Customer Service

877-883-3101 303-790-1157

Invoice Information:

Account Receivable

877-883-3101 opt 4  

Returns:

Customer Service

877-883-3101 303-790-1157
Website: www.cochlear.com
Commodity Code 710-72
Federal Employee ID # (FEIN) 84-0945658
F.O.B. “D” F.O.B. DESTINATION
Terms: N/30
Delivery: Usually less than 5 business days or as otherwise required under a purchase order
Invoicing: Invoices shall reflect contract pricing.
Warranty: Manufacturer Standard
Return Policy: Distributor shall use Cochlear’s RMA process for returned product. Contact Cochlear’s Customer Service Department at 877-883-3101 to begin the RMA process.
Back Orders: Will notify ordering department within 2 working days of order/release.
Other: Pricing not available to: University of Wisconsin System campuses, State of Wisconsin Agencies and Wisconsin Municipalities.
Pricing Information:

Click here for pricing.


Manufacturer(s) GN RESOUND
Vendor(s)
090581
GN Resound
8001 E Bloomington Freeway
Bloomington, MN 55420
     
Sales Representative: PHONE # FAX #
Eddie Osmancevic 952-237-9055 952-769-8304
E-mail eosmancevic@gnresound.com
  PHONE # FAX #

Ordering/Expediting:

Margaret Noble

800-248-4327 x8894 952-769-8286

Invoice Information:

Margaret Noble

800-248-4327 x8894 952-769-8286

Returns:

Margaret Noble

800-248-4327 x8894 952-769-8286

Supplier Diversity Reporting:

Paul Giffin

952-769-8312 800-528-2522
Website: www.Resound.com
Commodity Code 710-72
Federal Employee ID # (FEIN) 77-0019588
F.O.B. “D” F.O.B. DESTINATION
Terms: N/30
Delivery: 3 days ARO
Invoicing: Invoices shall reflect contract pricing.
Warranty: Manufacturer Standard, 3 year service and loss/damage warranty provided N/C
Return Policy: Contractor will provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.
Back Orders: Will notify ordering department within 2 working days of order/release.
Other: Pricing not available to: State of Wisconsin Agencies and Wisconsin Municipalities.
Pricing Information:

Click here for pricing.


Manufacturer(s) MICROSONIC INC
Vendor(s)
070177
Microsonic Inc
2960 Duss Ave
Ambridge, PA 15003
     
Sales Representative: PHONE # FAX #
Ozden Uslu 724-266-9270 724-266-6309
E-mail ozden@microsonic-inc.com
  PHONE # FAX #

Ordering/Expediting:

Brenda Rittenberry

724-266-9270 724-266-6309

Invoice Information:

Johanna Fabian

724-266-9270 724-266-6309

Returns:

Brenda Rittenberry

724-266-9270 724-266-6309

Supplier Diversity Reporting:

Monika Publiano

724-266-9270 724-266-6309
Website: www.microsonic-inc.com
Commodity Code 710-72
Federal Employee ID # (FEIN) 25-1186666
F.O.B. “D” F.O.B. DESTINATION
Terms: N/30
Delivery: 10 days ARO
Invoicing: Invoices shall reflect contract pricing.
Warranty: Manufacturer Standard, Earmolds: 6 months for fit, material and workmanship
Return Policy: Contractor will provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.
Back Orders: Will notify ordering department within 2 working days of order/release.
Pricing Information:

Click here for pricing.


Manufacturer(s) OTICON INC
Vendor(s)
049170
Oticon Inc
580 Howard Ave
Somerset, NJ 08873
     
Sales Representative: PHONE # FAX #
Amy Bohms 800-526-3921 732-868-6909
E-mail aboh@oticon.com
  PHONE # FAX #

Ordering/Expediting:

Customer Service

800-526-3921 732-560-0029

Invoice Information:

Jay Cruz

800-526-3921 732-560-0760

Returns:

Customer Service

800-526-3921 732-560-0029

Supplier Diversity Reporting:

Cathy Van Evra

800-526-3921 732-560-0029
Website: www.oticon.com
Commodity Code 710-72
Federal Employee ID # (FEIN) 22-2711043
F.O.B. “D” F.O.B. DESTINATION
Terms: N/30
Delivery: 5 days ARO
Invoicing: Invoices shall reflect contract pricing.
Warranty: Manufacturer Standard, 3 year repair and 3 year one-time replacement coverage.
Return Policy: Contractor will provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.
Back Orders: Will notify ordering department within 2 working days of order/release.
Pricing Information:

Click here for pricing.


Manufacturer(s) OTICON MEDICAL LLC
Vendor(s)
137648
Oticon Medical LLC
580 Howard Ave
Somerset, NJ 08873
     
Sales Representative: PHONE # FAX #
Steve Wills 888-277-8014 732-868-6949
E-mail stwi@oticonmedical.com
  PHONE # FAX #

Ordering/Expediting:

Customer Service

888-277-8014 732-868-6949

Invoice Information:

Kimberly Eisen

888-277-8014 732-868-6949

Returns:

Customer Service

888-277-8014 732-868-6949

Supplier Diversity Reporting:

Maureen Seber

888-277-8014  
Website: www.oticonmedical.com
Commodity Code 710-72
F.O.B. “D” F.O.B. DESTINATION
Terms: N/30
Delivery: Contact vendor.
Invoicing: Invoices shall reflect contract pricing.
Warranty: Manufacturer Standard, 2 year Repair & Loss, Stolen, Damaged (1 occurrence)
Return Policy: Contractor will provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.
Back Orders: Will notify ordering department within 2 working days of order/release.
Pricing Information:

Click here for pricing.


Manufacturer(s) PHONAK INC
Vendor(s)
146338
Sonova USA Inc
4520 Weaver Pky
Warrenville, IL 60555
     
Sales Representative: PHONE # FAX #
James Karakosta 331-702-1596 630-821-5219
E-mail james.karakosta@phonak.com
  PHONE # FAX #

Ordering/Expediting:

James Karakosta

331-702-1596 630-821-5219

Invoice Information:

James Karakosta

331-702-1596 630-821-5219

Returns:

James Karakosta

331-702-1596 630-821-5219

Supplier Diversity Reporting:

Steven Clegg

630-821-5200 630-393-7400
Website: www.sonova.com
Commodity Code 710-72
Federal Employee ID # (FEIN) 41-1966074
F.O.B. “D” F.O.B. DESTINATION
Terms: N/30
Delivery: 3 days ARO
Invoicing: Invoices shall reflect contract pricing.
Warranty: Manufacturer Standard, 2 years
Return Policy: Contractor will provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.
Back Orders: Will notify ordering department within 2 working days of order/release.
Pricing Information:

Click here for pricing.


Manufacturer(s) SIGNIA INC
Vendor(s)
029023
Sivantos Inc
10 Constitution Ave
Piscataway, NJ 08855
     
Sales Representative: PHONE #  
Duke Pandzic 847-643-6880  
E-mail duke.pandzic@signiausa.com
  PHONE # EMAIL

Ordering/Expediting:

Midwest Inside Sales

800-766-4500 Charles.Meiser@signiausa.com

Invoice Information:

Mina Koufis

800-766-4500 Mina.Koufis@sivantos.com

Returns:

Midwest Inside Sales

800-766-4500 Charles.Meiser@signiausa.com

Supplier Diversity Reporting:

Donna Seminara

732-529-6657 Donna.Seminara@sivantos.com
Website: www.signiausa.com
Commodity Code 710-72
Federal Employee ID # (FEIN) 22-2102429
F.O.B. “D” F.O.B. DESTINATION
Terms: N/30
Delivery: 2 days ARO
Invoicing: Invoices shall reflect contract pricing.
Warranty: Manufacturer Standard, 24 months
Return Policy: Contractor will provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.
Back Orders: Will notify ordering department within 2 working days of order/release.
Pricing Information:

Click here for pricing.


Manufacturer(s) WARNER TECH-CARE PRODUCTS LLC
Vendor(s)
145645
Warner Tech-Care Products LLC
1655 Terrace Dr
Roseville, MN 55113
     
Sales Representative: PHONE # FAX #
Lee Heidenreich 651-259-4202 612-623-9600
E-mail leeh@warnertechcare.com
  PHONE # FAX #

Ordering/Expediting:

Customer Service

612-623-4300 612-623-9600

Invoice Information:

Janelle Strate

651-259-4205 612-623-9600

Returns:

Customer Service

612-623-4300 612-623-9600

Supplier Diversity Reporting:

Janelle Strate

651-259-4205 612-623-9600
Website: www.warnertechcare.com and www.halhenpro.com
Commodity Code 710-72
Federal Employee ID # (FEIN) 81-3165818
F.O.B. “D” F.O.B. DESTINATION
Terms: N/30
Delivery: 7 days ARO
Invoicing: Invoices shall reflect contract pricing.
Warranty:

Manufacturer Standard

Return Policy: Contractor will provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.
Back Orders: Will notify ordering department within 2 working days of order/release.
Pricing Information:

Click here for pricing.


Manufacturer(s) WESTONE LABORATORIES
Vendor(s)
107719
Westone Laboratories
2235 Executive Cir
Colorado Springs, CO 80906
     
Sales Representative: PHONE # FAX #
William Santiago 719-540-9333 800-736-9576
E-mail williams@westone.com
  PHONE # FAX #

Ordering/Expediting:

Customer Care Team

719-540-9333 800-736-9576

Invoice Information:

Customer Care Team

719-540-9333 800-736-9576

Returns:

Customer Care Team

719-540-9333 800-736-9576

Supplier Diversity Reporting:

Jeff Ipson

719-540-9333  
Website: www.westone.com
Commodity Code 710-72
Federal Employee ID # (FEIN) 84-0569324
F.O.B. “D” F.O.B. DESTINATION
Terms: N/30
Delivery: 4-8 days ARO
Invoicing: Invoices shall reflect contract pricing.
Warranty:

Manufacturer Standard

Return Policy: Contractor will provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.
Back Orders: Will notify ordering department within 2 working days of order/release.
Pricing Information:

Click here for pricing.


Manufacturer(s) WIDEX USA
Vendor(s)
120434
Widex USA Inc
185 Commerce Dr
Hauppauge, NY 11788
     
Sales Representative: PHONE # FAX #
Dave Colombo 630-596-6500 952-440-2762
E-mail dacl@widex.com
  PHONE # FAX #

Ordering/Expediting:

Order Entry

718-360-1067 763-322-6108

Invoice Information:

UsCredit

718-360-1174 516-248-6480

Returns:

UsCredit

718-360-3033 763-322-6103
Website: www.widexpro.com
Commodity Code 710-72
Federal Employee ID # (FEIN) 99-0361726
F.O.B. “D” F.O.B. DESTINATION
Terms: N/30
Delivery: 2-5 days ARO
Invoicing: Invoices shall reflect contract pricing.
Warranty: Manufacturer Standard
Return Policy: Full refund as long as the items are returned 90 days prior to the invoice(s) date.
Back Orders: Will notify ordering department within 2 working days of order/release.
Pricing Information:

Click here for pricing.


Revision History

(3/29/19): updated to change vendor FROM: Phonak TO: Sonova USA Inc.
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