Check the "Contract Updates for the Week"

Click here for piggybacking data form

REMOTE & ON-SITE REAL-TIME CAPTIONING SERVICES & C-PRINT SERVICES

(contract last updated 12/14/2018)

SCOPE: Contract for the purchase of Remote & On-Site Real-Time Captioning Services & C-Print Services.

 

The McBurney Disability Resource Center provides captioning accommodations in accordance with the Americans with Disabilities Act for requests from Deaf and hard of hearing students.  There are a limited number of captioners on the Madison campus and in the Madison area.  When we are unable to provide accommodations with on-site captioners, we will contract for remote captioning services.


CONTRACT # DESCRIPTION
16-5271 & 16-5271-A1

REMOTE & ON-SITE REAL-TIME CAPTIONING SERVICES & C-PRINT SERVICES

CONTRACT ORIGIN: ADDITIONAL INFORMATION:
UW-Madison
Purchasing Services
21 N Park St, Ste 6101
Madison, WI 53715-1218
UW-Madison users contact:
Dave Brinkmeier
(608) 262-1323 FAX (608) 262-4467
david.brinkmeier@wisc.edu
COOPERATIVE PURCHASING: YES
CONTRACT TERM: January 1, 2016 through December 31, 2018, with automatic renewal extensions to December 31, 2020, unless amended, cancelled or rebid.

Vendor(s)
138789
Alternative Communication Services LLC
211 E Prairie Ave
PO Box 278
Lombard  IL 60148
     
Sales Representative: PHONE # FAX #
T.J. DiGrazia 630-673-6899 800-335-0911
E-mail tj@acscaptions.com
  PHONE # FAX #
Ordering/Expediting: 630-673-6899 800-335-0911
Invoice Information: 630-673-6899 800-335-0911
Returns: 630-673-6899 800-335-0911
Supplier Diversity Reporting: 630-673-6899 800-335-0911
Website: www.acscaptions.com
Commodity Code 915-25
Federal Employee ID # (FEIN) 20-8384207
F.O.B.

“V” F.O.B. SERVICE/MAINTENANCE

Turnaround Time: Minutes/On Demand
Terms: N/30
Minimum Order: 1 Hour Minimum
Invoicing: Invoices shall reflect contract pricing.
Certifications: Contractor must have three or more captioners with an RMR (Registered Merit Reporter), CRC (Certified Real-time Captioner), CBC (Certified Broadcast Captioner) RPR (Registered Professional Reporter) and /or CCP (Certified CART Provider) certifications.
Pricing Information: SEE BELOW

ITEM

DESCRIPTION

UNIT PRICE

1.

Remote CART Services of each captioner

$95.00/Hr

2.

Remote CART Services
Weekend, Holiday & between the hours of 5 PM and 8 AM

$95.00/Hr

3.

Short Notice Request (Customer may be billed this rate if appointment is
scheduled less than 24 hours prior to appointment time.)

$95.00/Hr

4.

Minimum Billing Hours

1 Hour Minimum

5

List of all web-based caption display platforms/applications currently used to
provide captions remotely e.g. Streamtext, 1 CapApp., Eclipse Bridge Mobile,
Adobe Connect, Add-In, BlackBoard Collaborate live closed captions, etc. 

All listed plus WebEx, GotoMeeting, YouTube
Live, Centra

6

Contractor’s preferred web-based caption display platform/application

StreamText


Vendor(s)
142671
Caption Access LLC
2707 Three Oaks Rd  Ste 942
Cary IL 60013
     
Sales Representative: PHONE # FAX #
Bill Graham 847-387-9000 847-444-9641
E-mail bill@captionaccess.com
  PHONE # FAX #
Ordering/Expediting: 847-986-9330 847-444-9641
Invoice Information: 847-986-9330 847-444-9641
Returns: 847-986-9330 847-444-9641
Supplier Diversity Reporting: 847-986-9330 847-444-9641
Website: www.captionaccess.com
Commodity Code 915-25
Federal Employee ID # (FEIN) 45-2860504
F.O.B.

“V” F.O.B. SERVICE/MAINTENANCE

Turnaround Time:

Transcript: 24 Hours
Assignments: 2 Days

Terms: N/30
Invoicing: Invoices shall reflect contract pricing.
Minimum Order: 1 Hour Minimum
Certifications: Contractor must have three or more captioners with an RMR (Registered Merit Reporter), CRC (Certified Real-time Captioner), CBC (Certified Broadcast Captioner) RPR (Registered Professional Reporter) and /or CCP (Certified CART Provider) certifications.
Pricing Information: SEE BELOW

ITEM

DESCRIPTION

UNIT PRICE

1.

Remote CART Services of each captioner

$95.00/Hr

2.

Remote CART Services
Weekend, Holiday & between the hours of 5 PM and 8 AM

$100.00/Hr

3.

Short Notice Request (Customer may be billed this rate if appointment is
scheduled less than 24 hours prior to appointment time.)

$110.00/Hr

4.

Minimum Billing Hours

1 Hour Minimum

5

List of all web-based caption display platforms/applications currently used to
provide captions remotely e.g. Streamtext, 1 CapApp., Eclipse Bridge Mobile,
Adobe Connect, Add-In, BlackBoard Collaborate live closed captions, etc. 

StreamText, Black
board, StenoShare,
Adobe, Connect Add-In

6

Contractor’s preferred web-based caption display platform/application

StreamText


Vendor(s)
142677
Hardeman Realtime Inc (HRI-CART)
4340 S Manhattan Ave
Tampa FL 33611
     
Sales Representative: PHONE # FAX #
Michael Agostinelli 877-372-2278 877-752-1016
E-mail operations@hricart.com
  PHONE # FAX #
Ordering/Expediting: 877-372-2278 877-752-1016
Invoice Information: 877-372-2278 877-752-1016
Returns: 877-372-2278 877-752-1016
Supplier Diversity Reporting: 877-372-2278 877-752-1016
Website: www.hricart.com
Commodity Code 915-25
Federal Employee ID # (FEIN) 20-2430068
F.O.B.

“V” F.O.B. SERVICE/MAINTENANCE

Turnaround Time:

1 Day

Terms: N/30
Invoicing: Invoices shall reflect contract pricing.
Minimum Order: 1 Hour Minimum
Certifications: Contractor must have three or more captioners with an RMR (Registered Merit Reporter), CRC (Certified Real-time Captioner), CBC (Certified Broadcast Captioner) RPR (Registered Professional Reporter) and /or CCP (Certified CART Provider) certifications.
Pricing Information: SEE BELOW

ITEM

DESCRIPTION

UNIT PRICE

1.

Remote CART Services of each captioner

  $90.00/Hr

2.

Remote CART Services
Weekend, Holiday & between the hours of 5 PM and 8 AM

  $90.00/Hr

3.

Short Notice Request (Customer may be billed this rate if appointment is
scheduled less than 24 hours prior to appointment time.)

  $90.00/Hr

4.

Minimum Billing Hours

      1 Hour Minimum 

5

List of all web-based caption display platforms/applications currently used to
provide captions remotely e.g. Streamtext, 1 CapApp., Eclipse Bridge Mobile,
Adobe Connect, Add-In, BlackBoard Collaborate live closed captions, etc. 

StreamText, 1CapApp,
Eclipse Bridge Mobile,
Adobe Connect, Black
Board Collaborative,
Skype Share Screen,
Join Me, Bluejeans, 2U,
WebEx, GoToMeeting Presenter

6

Contractor’s preferred web-based caption display platform/application

StreamText


Vendor(s)
138785
Karasch & Associates
1646 West Chester Pike  Ste 4

West Chester  PA  19382

     
Sales Representative: PHONE # FAX #
Edward Sarkissian 800-621-5689 610-696-2008
E-mail esarkissian@karasch.com
  PHONE # FAX #
Ordering/Expediting: 800-621-5689 610-696-2008
Invoice Information: 800-621-5689 610-696-2008
Returns: N/A N/A
Supplier Diversity Reporting: 800-621-5689 610-696-2008
Website: www.karasch.com
Commodity Code 915-25
Federal Employee ID # (FEIN)

23-2720174

F.O.B. “V” F.O.B. SERVICE/MAINTENANCE
Turnaround Time: 2 Days
Terms: N/30
Invoicing: Invoices shall reflect contract pricing.
Minimum Order: 1 Hour Minimum
Certifications: Contractor must have three or more captioners with an RMR (Registered Merit Reporter), CRC (Certified Real-time Captioner), CBC (Certified Broadcast Captioner) RPR (Registered Professional Reporter) and /or CCP (Certified CART Provider) certifications.
Pricing Information: SEE BELOW

ITEM

DESCRIPTION

UNIT PRICE

1.

Remote CART Services of each captioner         Standard Under Grad Course
Medical Courses
Spanish Courses
Graduate Courses     

$89.00/Hr
$114.00/Hr
$114.00/Hr
$114.00/Hr

2.

Remote CART Services
Weekend, Holiday & between the hours of 6 PM and 8 AM

Add $5.00/Hr

3.

Short Notice Request (Customer may be billed this rate if appointment is
scheduled less than 24 hours prior to appointment time.)

No Additional Fee

4.

Minimum Billing Hours

1 Hour Minimum

5

List of all web-based caption display platforms/applications currently used to
provide captions remotely e.g. Streamtext, 1 CapApp., Eclipse Bridge Mobile,
Adobe Connect, Add-In, BlackBoard Collaborate live closed captions, etc. 

StreamText, WebEx,
Adobe Connect,
Karasch Platform,
1 Capapp, Blackboard
Collobarate

6

Contractor’s preferred web-based caption display platform/application

Karasch Platform


Vendor(s)
142678
Quickcaption Inc
4927 Arlington Ave

Riverside CA 92504

     
Sales Representative: PHONE # FAX #
Linda Stufkosky 951-779-0787 951-779-0980
E-mail lstufkosky@quickcaption.com
  PHONE # FAX #
Ordering/Expediting: 951-779-0787 951-779-0980
Invoice Information: 951-779-0787 951-779-0980
Returns: 951-779-0787 951-779-0980
Supplier Diversity Reporting: 951-779-0787 951-779-0980
Website: www.quickcaption.com
Commodity Code 915-25
Federal Employee ID # (FEIN)

57-1183861

F.O.B. “V” F.O.B. SERVICE/MAINTENANCE
Turnaround Time: 1 Day
Terms: N/30
Invoicing: Invoices shall reflect contract pricing.
Minimum Order: 1 Hour Minimum
Certifications: Contractor must have three or more captioners with an RMR (Registered Merit Reporter), CRC (Certified Real-time Captioner), CBC (Certified Broadcast Captioner) RPR (Registered Professional Reporter) and /or CCP (Certified CART Provider) certifications.
Pricing Information: SEE BELOW

ITEM

DESCRIPTION

UNIT PRICE

1.

Remote CART Services of each captioner        

$81.00/Hr

2.

Remote CART Services
Weekend, Holiday & between the hours of 6 PM and 8 AM

$81.00/Hr

3.

Short Notice Request (Customer may be billed this rate if appointment is
scheduled less than 24 hours prior to appointment time.)

$92.00/Hr

4.

Minimum Billing Hours

1 Hour Minimum

5

List of all web-based caption display platforms/applications currently used to
provide captions remotely e.g. Streamtext, 1 CapApp., Eclipse Bridge Mobile,
Adobe Connect, Add-In, BlackBoard Collaborate live closed captions, etc. 

StreamText, 1CapApp,
Eclipse Bridge Mobile,
Adobe Connect, BB Collaborative, Net
Meeting

6

Contractor’s preferred web-based caption display platform/application

StreamText


Vendor(s)
135087
Riverside Captioning Company
621 Second St

Hudson WI 54016

     
Sales Representative: PHONE # FAX #
Adam Ruschmeyer 715-338-1002 715-386-6584
E-mail adamr@nwcourtreporters.com
  PHONE # FAX #
Ordering/Expediting: 715-386-6584 715-386-6584
Invoice Information: 715-386-0799 715-386-6584
Returns: 715-386-0799 715-386-6584
Supplier Diversity Reporting: 715-338-1002 715-386-6584
Website: www.closed-captioning.com
Commodity Code 915-25
Federal Employee ID # (FEIN)

39-1180863

F.O.B. “V” F.O.B. SERVICE/MAINTENANCE
Turnaround Time: 1 Hour
Terms: N/30
Invoicing: Invoices shall reflect contract pricing.
Minimum Order: 1 Hour Minimum
Certifications: Contractor must have three or more captioners with an RMR (Registered Merit Reporter), CRC (Certified Real-time Captioner), CBC (Certified Broadcast Captioner) RPR (Registered Professional Reporter) and /or CCP (Certified CART Provider) certifications.
Pricing Information: SEE BELOW

ITEM

DESCRIPTION

UNIT PRICE

1.

Remote CART Services of each captioner        

$100.00/Hr

2.

Remote CART Services
Weekend, Holiday & between the hours of 6 PM and 8 AM

$110.00/Hr

3.

Short Notice Request (Customer may be billed this rate if appointment is
scheduled less than 24 hours prior to appointment time.)

$100.00/Hr

4.

Minimum Billing Hours

1 Hour Minimum

5

List of all web-based caption display platforms/applications currently used to
provide captions remotely e.g. Streamtext, 1 CapApp., Eclipse Bridge Mobile,
Adobe Connect, Add-In, BlackBoard Collaborate live closed captions, etc. 

Streamtext, 1CapApp, GoToMeeting, Adobe
Connect , Speche

6

Contractor’s preferred web-based caption display platform/application

Streamtext


Vendor(s)
130734
20-20 Captioning & Reporting Inc
PO Box 8593
Topeka  KS  66618
     
Sales Representative: PHONE # FAX #
Michael Christian 785-215-2654 785-286-3015
E-mail michael@1capapp.com
  PHONE # FAX #
Ordering/Expediting: 785-286-2731 785-286-3015
Invoice Information: 785-286-2731 785-286-3015
Returns: 785-286-2731 785-286-3015
Supplier Diversity Reporting: 785-286-2731 785-286-3015
Website: www.2020captioning.com
Commodity Code 915-25
Federal Employee ID # (FEIN) 20-8762435
F.O.B. “V” F.O.B. SERVICE/MAINTENANCE
Turnaround Time: Immediately
Terms: N/30
Invoicing: Invoices shall reflect contract pricing.
Minimum Order: None
Certifications: Contractor must have three or more captioners with an RMR (Registered Merit Reporter), CRC (Certified Real-time Captioner), CBC (Certified Broadcast Captioner) RPR (Registered Professional Reporter) and /or CCP (Certified CART Provider) certifications.
Pricing Information: SEE BELOW

ITEM

DESCRIPTION

UNIT PRICE

1.

Remote CART Services of each captioner        

$95.00/Hr

2.

Remote CART Services
Weekend, Holiday & between the hours of 6 PM and 8 AM

$95.00/Hr

3.

Short Notice Request (Customer may be billed this rate if appointment is
scheduled less than 24 hours prior to appointment time.)

$95.00/Hr

4.

Minimum Billing Hours

N/A

5

List of all web-based caption display platforms/applications currently used to
provide captions remotely e.g. Streamtext, 1 CapApp., Eclipse Bridge Mobile,
Adobe Connect, Add-In, BlackBoard Collaborate live closed captions, etc. 

All Platforms, plus
WebEx and iCap

6

Contractor’s preferred web-based caption display platform/application

1CapApp


VENDORS FOR 16-5271-A1
Vendor(s)
138789
Alternative Communication Services LLC
211 E Prairie Ave
PO Box 278
Lombard, IL 60148
     
Sales Representative: PHONE # FAX #
T.J. DiGrazia 630-673-6899 800-335-0911
E-mail tj@acscaptions.com
  PHONE # FAX #
Ordering/Expediting: 630-673-6899 800-335-0911
Invoice Information: 630-673-6899 800-335-0911
Returns: 630-673-6899 800-335-0911
Supplier Diversity Reporting: 630-673-6899 800-335-0911
Website: www.acscaptions.com
Commodity Code 915-25
Federal Employee ID # (FEIN) 20-8384207
F.O.B. “V” F.O.B. SERVICE/MAINTENANCE
Terms: N/30
Invoicing: Invoices shall reflect contract pricing.
Delivery: Less than one-hour ARO
Minimum Order: None
Pricing Information: Click here for pricing.

Vendor(s)
101957
Professional Interpreting Enterprise Inc
6510 W Layton Ave  Ste 2
Greenfield, WI 53220
     
Sales Representative: PHONE # FAX #
PIE Coordination Office 414-282-8115 414-282-8117
E-mail piecoordination@pieinc-wi.com
  PHONE # FAX #
Ordering/Expediting: 414-282-8115 414-282-8117
Invoice Information: 414-282-8115 414-282-8117
Returns: 414-282-8115 414-282-8117
Supplier Diversity Reporting: 414-282-8115 414-282-8117
Website: www.pieinc-wi.com
Commodity Code 915-25
Federal Employee ID # (FEIN) 39-1849570
F.O.B. “V” F.O.B. SERVICE/MAINTENANCE
Terms: N/30
Invoicing: Invoices shall reflect contract pricing.
Delivery: 2-5 days ARO
Minimum Order: None
Pricing Information: Click here for pricing.

Revision History

(3/24/16): corrected sales rep name for Riverside Captioning Company.
(11/30/18): added vendors and pricing for add-on 16-5271-A1.
(12/14/18): updated minimum billing hours for Professional Interpreting Enterprise Inc.
link to top of document