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REMOTE & ON-SITE REAL-TIME CAPTIONING SERVICES & C-PRINT SERVICES & REMOTE COMMUNICATION ACCESS REAL-TIME TRANSLATION (CART) IN FRENCH

(contract last updated 11/01/2019)

SCOPE: Contract for the purchase of Remote & On-Site Real-Time Captioning Services & C-Print Services & Remote Communication Access Real-Time Translation (CART) in French.

 

The McBurney Disability Resource Center provides captioning accommodations in accordance with the Americans with Disabilities Act for requests from Deaf and hard of hearing students.  There are a limited number of captioners on the Madison campus and in the Madison area.  When we are unable to provide accommodations with on-site captioners, we will contract for remote captioning services.


CONTRACT # DESCRIPTION

16-5271

16-5271-A1

16-5271-A2

REMOTE & ON-SITE REAL-TIME CAPTIONING SERVICES & C-PRINT SERVICES & REMOTE COMMUNICATION ACCESS REAL-TIME TRANSLATION (CART) IN FRENCH

CONTRACT ORIGIN: ADDITIONAL INFORMATION:
UW-Madison
Purchasing Services
21 N Park St, Ste 6101
Madison, WI 53715-1218
UW-Madison users contact:
Dave Brinkmeier
(608) 262-1323 FAX (608) 262-4467
david.brinkmeier@wisc.edu
COOPERATIVE PURCHASING: YES
CONTRACT TERM: January 1, 2016 through December 31, 2018, with automatic renewal extensions to December 31, 2020, unless amended, cancelled or rebid.

Vendor(s)
138789
Alternative Communication Services LLC
211 E Prairie Ave
PO Box 278
Lombard  IL 60148
     
Sales Representative: PHONE # FAX #
T.J. DiGrazia 630-673-6899 800-335-0911
E-mail tj@acscaptions.com
  PHONE # FAX #
Ordering/Expediting: 630-673-6899 800-335-0911
Invoice Information: 630-673-6899 800-335-0911
Returns: 630-673-6899 800-335-0911
Supplier Diversity Reporting: 630-673-6899 800-335-0911
Website: www.acscaptions.com
Commodity Code 915-25
Federal Employee ID # (FEIN) 20-8384207
F.O.B.

“V” F.O.B. SERVICE/MAINTENANCE

Turnaround Time: Minutes/On Demand
Terms: N/30
Minimum Order: 1 Hour Minimum
Invoicing: Invoices shall reflect contract pricing.
Certifications: Contractor must have three or more captioners with an RMR (Registered Merit Reporter), CRC (Certified Real-time Captioner), CBC (Certified Broadcast Captioner) RPR (Registered Professional Reporter) and /or CCP (Certified CART Provider) certifications.
Pricing Information: SEE BELOW

ITEM

DESCRIPTION

UNIT PRICE

1.

Remote CART Services of each captioner

$95.00/Hr

2.

Remote CART Services
Weekend, Holiday & between the hours of 5 PM and 8 AM

$95.00/Hr

3.

Short Notice Request (Customer may be billed this rate if appointment is
scheduled less than 24 hours prior to appointment time.)

$95.00/Hr

4.

Minimum Billing Hours

1 Hour Minimum

5

List of all web-based caption display platforms/applications currently used to
provide captions remotely e.g. Streamtext, 1 CapApp., Eclipse Bridge Mobile,
Adobe Connect, Add-In, BlackBoard Collaborate live closed captions, etc. 

All listed plus WebEx, GotoMeeting, YouTube
Live, Centra

6

Contractor’s preferred web-based caption display platform/application

StreamText


Vendor(s)
142671
Caption Access LLC
2707 Three Oaks Rd  Ste 942
Cary IL 60013
     
Sales Representative: PHONE # FAX #
Bill Graham 847-387-9000 847-444-9641
E-mail bill@captionaccess.com
  PHONE # FAX #
Ordering/Expediting: 847-986-9330 847-444-9641
Invoice Information: 847-986-9330 847-444-9641
Returns: 847-986-9330 847-444-9641
Supplier Diversity Reporting: 847-986-9330 847-444-9641
Website: www.captionaccess.com
Commodity Code 915-25
Federal Employee ID # (FEIN) 45-2860504
F.O.B.

“V” F.O.B. SERVICE/MAINTENANCE

Turnaround Time:

Transcript: 24 Hours
Assignments: 2 Days

Terms: N/30
Invoicing: Invoices shall reflect contract pricing.
Minimum Order: 1 Hour Minimum
Certifications: Contractor must have three or more captioners with an RMR (Registered Merit Reporter), CRC (Certified Real-time Captioner), CBC (Certified Broadcast Captioner) RPR (Registered Professional Reporter) and /or CCP (Certified CART Provider) certifications.
Pricing Information: SEE BELOW

ITEM

DESCRIPTION

UNIT PRICE

1.

Remote CART Services of each captioner

$95.00/Hr

2.

Remote CART Services
Weekend, Holiday & between the hours of 5 PM and 8 AM

$100.00/Hr

3.

Short Notice Request (Customer may be billed this rate if appointment is
scheduled less than 24 hours prior to appointment time.)

$110.00/Hr

4.

Minimum Billing Hours

1 Hour Minimum

5

List of all web-based caption display platforms/applications currently used to
provide captions remotely e.g. Streamtext, 1 CapApp., Eclipse Bridge Mobile,
Adobe Connect, Add-In, BlackBoard Collaborate live closed captions, etc. 

StreamText, Black
board, StenoShare,
Adobe, Connect Add-In

6

Contractor’s preferred web-based caption display platform/application

StreamText


Vendor(s)
142677
Hardeman Realtime Inc (HRI-CART)
4340 S Manhattan Ave
Tampa FL 33611
     
Sales Representative: PHONE # FAX #
Michael Agostinelli 877-372-2278 877-752-1016
E-mail operations@hricart.com
  PHONE # FAX #
Ordering/Expediting: 877-372-2278 877-752-1016
Invoice Information: 877-372-2278 877-752-1016
Returns: 877-372-2278 877-752-1016
Supplier Diversity Reporting: 877-372-2278 877-752-1016
Website: www.hricart.com
Commodity Code 915-25
Federal Employee ID # (FEIN) 20-2430068
F.O.B.

“V” F.O.B. SERVICE/MAINTENANCE

Turnaround Time:

1 Day

Terms: N/30
Invoicing: Invoices shall reflect contract pricing.
Minimum Order: 1 Hour Minimum
Certifications: Contractor must have three or more captioners with an RMR (Registered Merit Reporter), CRC (Certified Real-time Captioner), CBC (Certified Broadcast Captioner) RPR (Registered Professional Reporter) and /or CCP (Certified CART Provider) certifications.
Pricing Information: SEE BELOW

ITEM

DESCRIPTION

UNIT PRICE

1.

Remote CART Services of each captioner

  $90.00/Hr

2.

Remote CART Services
Weekend, Holiday & between the hours of 5 PM and 8 AM

  $90.00/Hr

3.

Short Notice Request (Customer may be billed this rate if appointment is
scheduled less than 24 hours prior to appointment time.)

  $90.00/Hr

4.

Minimum Billing Hours

      1 Hour Minimum 

5

List of all web-based caption display platforms/applications currently used to
provide captions remotely e.g. Streamtext, 1 CapApp., Eclipse Bridge Mobile,
Adobe Connect, Add-In, BlackBoard Collaborate live closed captions, etc. 

StreamText, 1CapApp,
Eclipse Bridge Mobile,
Adobe Connect, Black
Board Collaborative,
Skype Share Screen,
Join Me, Bluejeans, 2U,
WebEx, GoToMeeting Presenter

6

Contractor’s preferred web-based caption display platform/application

StreamText


Vendor(s)
138785
Karasch & Associates
1646 West Chester Pike  Ste 4

West Chester  PA  19382

     
Sales Representative: PHONE # FAX #
Edward Sarkissian 800-621-5689 610-696-2008
E-mail esarkissian@karasch.com
  PHONE # FAX #
Ordering/Expediting: 800-621-5689 610-696-2008
Invoice Information: 800-621-5689 610-696-2008
Returns: N/A N/A
Supplier Diversity Reporting: 800-621-5689 610-696-2008
Website: www.karasch.com
Commodity Code 915-25
Federal Employee ID # (FEIN)

23-2720174

F.O.B. “V” F.O.B. SERVICE/MAINTENANCE
Turnaround Time: 2 Days
Terms: N/30
Invoicing: Invoices shall reflect contract pricing.
Minimum Order: 1 Hour Minimum
Certifications: Contractor must have three or more captioners with an RMR (Registered Merit Reporter), CRC (Certified Real-time Captioner), CBC (Certified Broadcast Captioner) RPR (Registered Professional Reporter) and /or CCP (Certified CART Provider) certifications.
Pricing Information: SEE BELOW

ITEM

DESCRIPTION

UNIT PRICE

1.

Remote CART Services of each captioner         Standard Under Grad Course
Medical Courses
Spanish Courses
Graduate Courses     

$89.00/Hr
$114.00/Hr
$114.00/Hr
$114.00/Hr

2.

Remote CART Services
Weekend, Holiday & between the hours of 6 PM and 8 AM

Add $5.00/Hr

3.

Short Notice Request (Customer may be billed this rate if appointment is
scheduled less than 24 hours prior to appointment time.)

No Additional Fee

4.

Minimum Billing Hours

1 Hour Minimum

5

List of all web-based caption display platforms/applications currently used to
provide captions remotely e.g. Streamtext, 1 CapApp., Eclipse Bridge Mobile,
Adobe Connect, Add-In, BlackBoard Collaborate live closed captions, etc. 

StreamText, WebEx,
Adobe Connect,
Karasch Platform,
1 Capapp, Blackboard
Collobarate

6

Contractor’s preferred web-based caption display platform/application

Karasch Platform


Vendor(s)
142678
Quickcaption Inc
4927 Arlington Ave

Riverside CA 92504

     
Sales Representative: PHONE # FAX #
Linda Stufkosky 951-779-0787 951-779-0980
E-mail lstufkosky@quickcaption.com
  PHONE # FAX #
Ordering/Expediting: 951-779-0787 951-779-0980
Invoice Information: 951-779-0787 951-779-0980
Returns: 951-779-0787 951-779-0980
Supplier Diversity Reporting: 951-779-0787 951-779-0980
Website: www.quickcaption.com
Commodity Code 915-25
Federal Employee ID # (FEIN)

57-1183861

F.O.B. “V” F.O.B. SERVICE/MAINTENANCE
Turnaround Time: 1 Day
Terms: N/30
Invoicing: Invoices shall reflect contract pricing.
Minimum Order: 1 Hour Minimum
Certifications: Contractor must have three or more captioners with an RMR (Registered Merit Reporter), CRC (Certified Real-time Captioner), CBC (Certified Broadcast Captioner) RPR (Registered Professional Reporter) and /or CCP (Certified CART Provider) certifications.
Pricing Information: SEE BELOW

ITEM

DESCRIPTION

UNIT PRICE

1.

Remote CART Services of each captioner        

$81.00/Hr

2.

Remote CART Services
Weekend, Holiday & between the hours of 6 PM and 8 AM

$81.00/Hr

3.

Short Notice Request (Customer may be billed this rate if appointment is
scheduled less than 24 hours prior to appointment time.)

$92.00/Hr

4.

Minimum Billing Hours

1 Hour Minimum

5

List of all web-based caption display platforms/applications currently used to
provide captions remotely e.g. Streamtext, 1 CapApp., Eclipse Bridge Mobile,
Adobe Connect, Add-In, BlackBoard Collaborate live closed captions, etc. 

StreamText, 1CapApp,
Eclipse Bridge Mobile,
Adobe Connect, BB Collaborative, Net
Meeting

6

Contractor’s preferred web-based caption display platform/application

StreamText


Vendor(s)
135087
Riverside Captioning Company
621 Second St

Hudson WI 54016

     
Sales Representative: PHONE # FAX #
Adam Ruschmeyer 715-338-1002 715-386-6584
E-mail adamr@nwcourtreporters.com
  PHONE # FAX #
Ordering/Expediting: 715-386-6584 715-386-6584
Invoice Information: 715-386-0799 715-386-6584
Returns: 715-386-0799 715-386-6584
Supplier Diversity Reporting: 715-338-1002 715-386-6584
Website: www.closed-captioning.com
Commodity Code 915-25
Federal Employee ID # (FEIN)

39-1180863

F.O.B. “V” F.O.B. SERVICE/MAINTENANCE
Turnaround Time: 1 Hour
Terms: N/30
Invoicing: Invoices shall reflect contract pricing.
Minimum Order: 1 Hour Minimum
Certifications: Contractor must have three or more captioners with an RMR (Registered Merit Reporter), CRC (Certified Real-time Captioner), CBC (Certified Broadcast Captioner) RPR (Registered Professional Reporter) and /or CCP (Certified CART Provider) certifications.
Pricing Information: SEE BELOW

ITEM

DESCRIPTION

UNIT PRICE

1.

Remote CART Services of each captioner        

$100.00/Hr

2.

Remote CART Services
Weekend, Holiday & between the hours of 6 PM and 8 AM

$110.00/Hr

3.

Short Notice Request (Customer may be billed this rate if appointment is
scheduled less than 24 hours prior to appointment time.)

$100.00/Hr

4.

Minimum Billing Hours

1 Hour Minimum

5

List of all web-based caption display platforms/applications currently used to
provide captions remotely e.g. Streamtext, 1 CapApp., Eclipse Bridge Mobile,
Adobe Connect, Add-In, BlackBoard Collaborate live closed captions, etc. 

Streamtext, 1CapApp, GoToMeeting, Adobe
Connect , Speche

6

Contractor’s preferred web-based caption display platform/application

Streamtext


Vendor(s)
130734
20-20 Captioning & Reporting Inc
PO Box 8593
Topeka  KS  66618
     
Sales Representative: PHONE # FAX #
Michael Christian 785-215-2654 785-286-3015
E-mail michael@1capapp.com
  PHONE # FAX #
Ordering/Expediting: 785-286-2731 785-286-3015
Invoice Information: 785-286-2731 785-286-3015
Returns: 785-286-2731 785-286-3015
Supplier Diversity Reporting: 785-286-2731 785-286-3015
Website: www.2020captioning.com
Commodity Code 915-25
Federal Employee ID # (FEIN) 20-8762435
F.O.B. “V” F.O.B. SERVICE/MAINTENANCE
Turnaround Time: Immediately
Terms: N/30
Invoicing: Invoices shall reflect contract pricing.
Minimum Order: None
Certifications: Contractor must have three or more captioners with an RMR (Registered Merit Reporter), CRC (Certified Real-time Captioner), CBC (Certified Broadcast Captioner) RPR (Registered Professional Reporter) and /or CCP (Certified CART Provider) certifications.
Pricing Information: SEE BELOW

ITEM

DESCRIPTION

UNIT PRICE

1.

Remote CART Services of each captioner        

$95.00/Hr

2.

Remote CART Services
Weekend, Holiday & between the hours of 6 PM and 8 AM

$95.00/Hr

3.

Short Notice Request (Customer may be billed this rate if appointment is
scheduled less than 24 hours prior to appointment time.)

$95.00/Hr

4.

Minimum Billing Hours

N/A

5

List of all web-based caption display platforms/applications currently used to
provide captions remotely e.g. Streamtext, 1 CapApp., Eclipse Bridge Mobile,
Adobe Connect, Add-In, BlackBoard Collaborate live closed captions, etc. 

All Platforms, plus
WebEx and iCap

6

Contractor’s preferred web-based caption display platform/application

1CapApp


VENDORS FOR 16-5271-A1: ON-SITE AND REMOTE C-PRINT SERVICES
Vendor(s)
138789
Alternative Communication Services LLC
211 E Prairie Ave
PO Box 278
Lombard, IL 60148
     
Sales Representative: PHONE # FAX #
T.J. DiGrazia 630-673-6899 800-335-0911
E-mail tj@acscaptions.com
  PHONE # FAX #
Ordering/Expediting: 630-673-6899 800-335-0911
Invoice Information: 630-673-6899 800-335-0911
Returns: 630-673-6899 800-335-0911
Supplier Diversity Reporting: 630-673-6899 800-335-0911
Website: www.acscaptions.com
Commodity Code 915-25
Federal Employee ID # (FEIN) 20-8384207
F.O.B. “V” F.O.B. SERVICE/MAINTENANCE
Terms: N/30
Invoicing: Invoices shall reflect contract pricing.
Delivery: Less than one-hour ARO
Minimum Order: None
Pricing Information: Click here for pricing.

Vendor(s)
101957
Professional Interpreting Enterprise Inc
6510 W Layton Ave  Ste 2
Greenfield, WI 53220
     
Sales Representative: PHONE # FAX #
PIE Coordination Office 414-282-8115 414-282-8117
E-mail piecoordination@pieinc-wi.com
  PHONE # FAX #
Ordering/Expediting: 414-282-8115 414-282-8117
Invoice Information: 414-282-8115 414-282-8117
Returns: 414-282-8115 414-282-8117
Supplier Diversity Reporting: 414-282-8115 414-282-8117
Website: www.pieinc-wi.com
Commodity Code 915-25
Federal Employee ID # (FEIN) 39-1849570
F.O.B. “V” F.O.B. SERVICE/MAINTENANCE
Terms: N/30
Invoicing: Invoices shall reflect contract pricing.
Delivery: 2-5 days ARO
Minimum Order: None
Pricing Information: Click here for pricing.

VENDORS FOR 16-5271-A2: REMOTE COMMUNICATION ACCESS REAL-TIME TRANSLATION (CART) IN FRENCH
Vendor(s)
147464
AB Captioning & CART Inc.
123 W. Terrace Pt.
Cochrane, Alberta T4C 1S1 Canada
     
  PHONE # EMAIL

Sales Representative:

Sandra German

403-932-6112 sandragerman@abcaptioning.com

Ordering/Expediting:

Sandra German

403-932-6112 sandragerman@abcaptioning.com

Invoice Information:

Sandra German

403-932-6112 sandragerman@abcaptioning.com

Returns:

Sandra German

403-932-6112 sandragerman@abcaptioning.com

Supplier Diversity Reporting:

Sandra German

403-932-6112 sandragerman@abcaptioning.com
Website: www.abcaptioning.com
Commodity Code 915-25
F.O.B. “V” F.O.B. SERVICE/MAINTENANCE
Terms: N/30
Invoicing: Invoices shall reflect contract pricing.
Delivery: 24 hours ARO
Minimum Order: None
Return Policy: Contractor will provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.
Pricing Information: Click here for pricing.

Vendor(s)
147463
Canadian Hearing Society
271 Spadina Rd.
Toronto, Ontario M5R 2V3 Canada
     
  PHONE # EMAIL

Sales Representative:

Pri Patel

866-518-0000 X4323 cart@chs.ca

Ordering/Expediting:

Pri Patel

866-518-0000 x4323 cart@chs.ca

Invoice Information:

Pri Patel

866-518-0000 x4323 cart@chs.ca

Returns:

Pri Patel

866-518-0000 x4323 cart@chs.ca
Website: www.chs.ca
Commodity Code 915-25
F.O.B. “V” F.O.B. SERVICE/MAINTENANCE
Terms: N/30
Invoicing: Invoices shall reflect contract pricing.
Delivery: 24 hours ARO
Minimum Order: None
Return Policy: Contractor will provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.
Pricing Information: Click here for pricing.

Revision History:

(3/24/16): corrected sales rep name for Riverside Captioning Company.
(11/30/18): added vendors and pricing for add-on 16-5271-A1.
(12/14/18): updated minimum billing hours for Professional Interpreting Enterprise Inc.
(11/1/19): updated sales rep for Canadian Hearing Society.
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