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CITRIX NETSCALER HARDWARE AND MAINTENANCE

(contract last updated 10/02/2009)

SCOPE: Contract for the Division of Information Technology (DoIT) for Citrix Nescaler Hardware and maintenance.

CONTRACT # DESCRIPTION
10-5190 CITRIX NETSCALER HARDWARE AND MAINTENANCE
CONTRACT ORIGIN: ADDITIONAL INFORMATION:
UW-Madison
Purchasing Services
21 N Park St, Ste 6101
Madison, WI 53715-1218
UW-Madison users contact:
Carl Hubbard
(608) 262-6557 FAX (608) 262-4467
CHubbard@bussvc.wisc.edu
  Non-UW-Madison users contact: Vendor Representative
RESTRICTED TO: Division of Information Technology (DoIT)
COOPERATIVE PURCHASING: NO
CONTRACT TERM: October 1, 2009 through September 30, 2010, with automatic renewal extensions to September 30, 2014, unless amended, cancelled or rebid.

Manufacturer CITRIX
Vendor(s)
102666
Synercomm Inc
3265 Gateway Rd  Ste 650
Brookfield  WI  53045
     
Sales Representative: PHONE # FAX #
Susan Schwartz 262-373-7100 262-373-7171
DIRECT: 262-373-7117  
E-mail sschwartz@synercomm.com
  PHONE # FAX #
Ordering/Expediting: 262-373-7117 262-373-7171
Invoice Information: 262-373-7120 262-373-7171
Returns: 262-373-7120 262-373-7171
Supplier Diversity Reporting: 262-373-7116     262-373-7171
Website: www.synercomm.com
Commodity Code 206-64
Federal Employee ID # (FEIN) 39-1690886
F.O.B. “D” F.O.B. DESTINATION, FREIGHT PREPAID AND ALLOWED
Terms: N/30
Delivery: 14 days ARO
Invoicing: Invoices shall reflect contract pricing.      
Warranty: If an appliance is purchased without Bronze, Silver or Gold support, the basic warranty coverage is: one (1) year on the hardware and 90 days on the software.
Return Policy: Contractor will provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs.
Orders: E-mail, Fax, Phone, Mail
Back Orders: Will notify ordering department within 2 working days of order/release.
Other: Pricing not available to:  State of Wisconsin Agencies or Wisconsin Municipalities
Pricing Information: Netscaler Hardware Products:             51% Discount off list

Netscaler Maintenance:                      13% Discount off list


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