REMANUFACTURED TONER |
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| (contract last updated 07/18/2013) | ||||||||||||||||||||||||||||||||||||||||||||||||
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NOTE for Shop@UW Users: DOA has recently awarded a new contract (15-61598-300) for remanufactured ink and toner products. Shop@UW is currently working with the new supplier (EIS Office Solutions) on a FULL e-commerce enablement which will allow Shop@UW customers to use their existing MDS account to shop for, order and pay for remanufactured toner from EIS Office Solution's punch out website through Shop@UW. Shop@UW users have been authorized by DOA to continue to use the previous remanufactured toner contract with Cartridge Savers until the EIS Office Solutions Shop@UW implementation is complete (target date September 1st). Please contact Andy Richardson (arichardson@bussvc.wisc.edu) if you have any questions |
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UW-Madison's Administrative Excellence Strategic Purchasing project has recommended all departments purchase remanufactured toner cartridges. When switching from new (OEM) toner to remanufactured toner, users can expect to save 50% or more from most OEM toner cartridges without a reduction in print yield. Empty remanufactured toner cartridges bought under this contract will be returned to the vendor at no cost, disassembled, cleaned, reassembled, refilled, tested and resold. In addition to saving money buying remanufactured toner supports the UW-Madison's sustainability initiatives. For more information regarding Administrative Excellence project, please see: http://adminexcellence.wisc.edu/ |
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| CONTRACT # | DESCRIPTION | |||||||||||||||||||||||||||||||||||||||||||||||
| DOA-15-60073-110 | REMANUFACTURED TONER |
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| CONTRACT PERIOD: | September 1, 2010 to August 31, 2012. Contract has been extended on month to month basis through August 2013 OR until a new contract is rebid. | |||||||||||||||||||||||||||||||||||||||||||||||
| CONTRACT ORIGIN: | Wisconsin Department of Administration – State Bureau of Procurement | |||||||||||||||||||||||||||||||||||||||||||||||
| CONTRACT USAGE: | The State requires all University purchases of remanufactured ink or toner to be made under this contract. This is a mandatory contract. | |||||||||||||||||||||||||||||||||||||||||||||||
| CONTACT PERSON (UW): | Andy Richardson, Purchasing Services |
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Orders can be placed online at www.cartridgesavers.com after a new account is created (see below).
MDS account numbers (or “MD” numbers) may not be used to pay for these transactions.
Accounts can be set up to pay either by department p-card or contract blanket order. Users who need to order on a regular (once per month or more) basis may find it advantageous to pay by contract blanket order in order to avoid managing the p-card log. To set up a contract blanket order users should create a requisition and forward it to their Dean or Directors office for signature.
Orders can also be accepted by phone or email. |
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ONLINE ACCOUNT: New users should email (preferred) or call Jerrod Lenzendorf to set up an online account.
Provide the following information to set up a new account: -Shipping Address
The User Name will be the account holder's email address.
Please allow at least 24 hours for Cartridge Savers to create a new account before placing an order. Call Jerrod Lenzendorf (608-663-5130) to place an order that cannot wait 24 hours to create an account. |
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| PRODUCT & PRICE INQUIRY: | To verify the vendor carries a remanufactured toner for your printer, users may log in to the contract website using the generic login and password below. This account is for informational purposes only and no orders will be filled under this account.
CONTRACT WEBSITE: http://www.cartridgesavers.com/shop.php
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| EMPTY CARTRIDGES: | Cartridge Savers has partnered with Materials Distribution Services (MDS) to aid in the collection and return of ANY (remanufactured or OEM) cartridge. All locations serviced by MDS should place ANY empty ink or toner cartridge on their loading dock and label as "return to MDS". Locations not served by MDS may return empty remanufactured cartridges to the vendor by using the postage paid return label included with the order. Cartridge Savers will also pickup empties when they deliver cartridges in person. |
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*ANY USER WHO HAS ISSUES OR QUESTIONS REGARDING THE USE OR PERFORMANCE OF A REMANUFACTURED TONER CARTRIDGE, PLEASE CALL CARTRIDGE SAVERS CUSTOMER SUPPORT AT 608-828-5853. IF THE PROBLEM OR QUESTION CAN NOT BE RESOLVED DURING THE PHONE CALL, A TECHNICIAN WILL BE DISPATCHED TO ASSESS THE SITUATION. |
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| (MBE) = Minority Business Enterprises | ||||||||||||||||||||||||||||||||||||||||||||||||
| Vendor(s) |
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| QUALITY: | All products (including replacement parts used during the remanufacturing process) sold under the Contract shall be current production products and shall be capable of performing at an effectiveness level in accordance with manufacturer's specifications and advertised data sheets.
All products shall meet or exceed 1) current guidelines and standardized test methods as adopted by the Standardized Test Methods Committee (STMC); 2) Manufacturer’s OEM specifications as to yield, density and package integrity and 3) all current and applicable industry standards for quality and performance.
No products shall be “drilled and filled”. All ink and toner products shall be first quality.
Contractor’s remanufacturing process shall meet or exceed the current standards adopted by the American Society of Testing and Materials (ASTM). |
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| WARRANTY: | The Contractor guarantees its products to be free from defect in materials and workmanship, given normal use and care, for a period of at least one (1) year from the date of purchase.
The Contractor warrants that the use of the products sold under the Contract shall not void any manufacturer’s warranty on the equipment in which it is used. |
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| TESTING, REPAIR AND REPLACEMENT: | If an Authorized User suspects that a cartridge has caused damage, abnormal wear or deterioration to equipment, the Contractor shall provide a competent, factory-trained and authorized technician at their own expense to perform diagnostic testing within forty-eight (48) hours of notification. The Contractor shall submit the results of such diagnostic testing within five (5) business days.
At the Authorized User’s discretion and where a cartridge was proven to have caused damage to the equipment, the Contractor shall provide a competent, factory- trained and authorized technician at their own expense to repair the equipment within forty-eight (48) hours of notification.
If equipment is beyond the point of repair due to a defective cartridge, the Contractor shall bear the cost of replacing the equipment. |
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| PRODUCT RECYCLING AND RETURN: | The Contractor shall accept spent cartridges for recycling at no additional cost.
The Contractor shall pick up used cartridges upon delivery of new orders and/or upon request of the Authorized User. When pick-up service is not available, the Contractor shall provide prepaid postage and envelopes for cartridges to be returned at no cost to the Authorized User.
The Contractor shall ensure that remaining toner in used cartridges is recycled or disposed of in a manner that complies with all applicable environmental, health and safety regulations. |
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| Additional contract information can be found on Vendornet: http://go.wisc.edu/zwxn6l |
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| Revision History: |
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| (1/2/13): added Contract Website information. | ||||||||||||||||||||||||||||||||||||||||||||||||
| (7/18/13): added Note for Shop@UW Users. | ||||||||||||||||||||||||||||||||||||||||||||||||
