Pricing Policy

Prices charged by MDS will be equal to or less than those charged by private businesses offering comparable quality products and delivery service.

Price comparison studies are done periodically to check if our pricing is competitive. While we cannot guarantee a fixed selling price, we will offer the lowest possible price. Please call our Customer Service department at (608) 497-4400 or (800) 662-1727 for questions or comments.

Billing and Invoicing

Regular orders filled from MDS inventory are charged to your account when the order is entered in our system. Customers will receive a monthly invoice or statement sent out the second week of each month.
Backorders are billed to your account when the merchandise has arrived from the vendor and the backorder has been processed. Backorders are automatically sent and do not require reordering unless it was noted on the original packing slip to do so.
Special/Non-Stock Item Orders are charged to your account when the vendor's invoice is received and the merchandise has been sent.