Contact Information
Background: Effective March 2008, employee contact information as it is recorded in the payroll system can be verified online at my.wisc.edu on your Work Record tab. Changes to your current home address, phone numbers and email address can be made through the contact information panel on your Work Record tab at my.wisc.edu.
Additional Information:
FAQs:
Here are some Frequently Asked Questions (FAQ’s) regarding verifying and changing your contact information through my.wisc.edu:
My home address information is wrong. How do I change it?
- Select the link on the Contact Information panel that reads “Request Change to Home Address, Office Phone, and Email Information”. Selecting this link will open up a form which allows you to change your home address, phone number and email address information in the New Data column. After entering the necessary changes, click the “Submit Change Request” button. The request is submitted electronically to the UW Service Center Payroll Office for processing.
How long does it take for the change to my home address to take affect?
- Address changes will usually be processed within 24 hours of receipt; however, processing may take longer during peak times (such as W2 season or the beginning of a semester).
I can change my home address, but how do I change my office address?
- You must contact your payroll office to make a change to your office address. They need to verify the information being provided is accurate.
If I change my home address, will that change my address in all University systems, including the student enrollment system?
- No. It will only update the home address in the employee database. It will not update any other administrative or academic database systems.
Is the home address listed on the Work Record tab the address where my W-2 will be sent in the future?
- Yes.
Can I delete my home address?
- No. The employee database needs a current home address for all employees.
Can I request my home address and phone number be used only for official business and not be released to the public?
- Yes, if that is your preference. To make sure this request is followed, on the Work Record tab, select the link on the Contact Information panel that reads “Request Change to Home Address, Office Phone, and Email Information”. Select the “No” radio button in the last question on the presented change form. After entering the necessary changes, click the “Submit Change Request” button.
Can I delete my office address?
- No. There is no suppression of office address and office phone because your employment with the University is a matter of public record.
How secure is the information displayed in the My UW-Madison portal?
- Access to the My UW-Madison portal is secured according to best practices for web security. The NetID and password are conveyed using Secure Socket Layer (SSL) technology and the password is encrypted before transmission over the Internet. After typing your NetID and your password (which is encrypted on the login page and shows up only as dots or asterisks) at the login page of the My UW-Madison portal my.wisc.edu and hitting 'login', the user is automatically directed to a secure login processing page. The NetID and password are not stored on the login page of the My UW-Madison portal but are passed through to the secure page and authentication is checked to ensure the NetID and password are valid. Additional information about My UW-Madison, including its security, can be found by clicking the 'About My UW-Madison' link on the login page. The largest threat to the security of the data comes from users voluntarily sharing their NetID and password with others.
Who should I contact if I have a question regarding access to My UW-Madison portal?
- For questions regarding access to My UW-Madison portal, contact the DoIT help desk at 264-4357 or help@doit.wisc.edu.