Authorized Payer and ePayment
Information and FAQs


Access to the Tuition Account eBill/ePayment Website

How does a parent get access to pay their student’s tuition & fees with an ePayment?

  • The student must set up their parent as an Authorized Payer for access to the Tuition Account eBill/ePayment site secure website.

How does a parent know if they’ve been setup as an Authorized Payer?

  • The parent receives an email containing their Authorized Payer login name, a temporary password, and link to the Tuition Account eBill/ePayment website.
    • Log in and change the temporary password to one you'll remember.
    • Create a "security question" to use if you forget your password and need to reset it. Otherwise your student must reset your password for you.

Where does a parent (who is set up as an Authorized Payer) pay tuition & fees?

Log in to the Tuition Account eBill/ePayment website at http://www.bussvc.wisc.edu/bursar/echeckparent.html

What IS an Authorized Payer?

An Authorized Payer is a parent or other individual a student sets up for access to the Tuition Account eBill/ePayment site. An Authorized Payer can make ePayments from a regular checking or savings account, receive new bill email alerts, and view eBills.

  • Students can set up multiple authorized payers for access to this website.
  • Authorized Payers can view their ePayment activity and saved payment methods.
  • Authorized Payers cannot view student’s grades or student and other Authorized Payers’ saved payment methods on this website.

What is NOT an Authorized Payer?

A Third Party such as a department, business, embassy, etc., which gives UW-Madison Bursar’s office permission to bill them directly for all or a portion of a student’s tuition & fee.

A tuition remission from a department for a student with an appointment.

How does a STUDENT set up a Tuition Account Authorized Payer?

How does a STUDENT reset an Authorized Payer’s password?

  • Log in to My UW, click Student Center, and then click the Authorized Payer Setup link to go to the Tuition Account eBill/ePayment Site.
    • Click Edit next to the name in the Authorized Payer section.
    • Click Reset Password.
    • Click Continue if you wish to change the password; click Cancel if you do not want to change it.
      • If there are saved "Payment Methods", they are not saved if the password changes.
      • An email is sent to alert the Authorized Payer the password was changed.
      • An email is sent to the Authorized Payer with a new temporary password.

How does a STUDENT cancel an Authorized Payer’s access?

  • Log in to My UW, click Student Center, and then click the Authorized Payer Setup link to go to the Tuition Account eBill/ePayment Site.
  • Click edit next to the payer name in the Authorized Payer section on your Tuition Account ePayment.
  • Should this person be allowed to log in? Click "No".

How does a PARENT (who is set up as an Authorized Payer) change their password?

If you did not create a "secret" question in the "Account Details" section on the Tuition Account eBill/ePayment site, your student must reset your password for you.

  • Log in to: https://commerce.cashnet.com/uwbursarpay
    • Click Forgot Password if you don’t remember your password.
    • Or log in with your old password if you want to change it.
  • Click "Change Your Password" in the Account Details section and follow instructions
    • Click Save to commit the change.
    • If you have saved ‘Payment Methods’ they are not saved if your password changes.

What if my student set me up as an Authorized Payer but I didn’t get an email?

Ways to research the problem;

  • Did the e-mail go to your "junk" mail? If so, make us a safe sender.
  • Are you using a work e-mail which may block our e-mail? If so, have your student change the e-mail to a home e-mail.

Have your student log in to the Tuition Account eBill/ePayment Site and click Edit next to the name in the Authorized Payer section to;

  • Verify your e-mail is correct. If not, correct it.
  • Verify your name is in the Authorized Payer section. If not, you are not setup as an Authorized Payer. Possibly there was an error such as;
    • The Authorized Payer name that the student creates cannot already be used by someone else on the UW-Madison eBill/ePayment site. A different name must be created if you get the message, "Parent PIN already exists".
  • Student can set you up with a new authorized payer name or reset your password if necessary.

What if I have trouble logging into the Tuition Account eBill/ePayment site?

Your Web browser Pop-Up Blocker must be turned OFF to log into the Tuition Account eBill/ePayment site.

Internet Explorer, Firefox, and Safari are the recommended internet browsers for this site.

  • How to turn off the Pop-Up Blocker on a PC using Internet Explorer browser
    1. On the internet, click "Tools"
    2. Click arrow next to Pop-up blocker
    3. Click "Turn off Pop-up blocker"

  • How to turn off the Pop-Up Blocker on a Mac using Safari browser
    1. Open Safari
    2. Click on the Safari Menu
    3. Uncheck "Block Pop-Up Windows"

  • How to turn off the Pop-Up Blocker using Firefox browser
    1. Open Firefox
    2. Go to the Tools menu and click "Options"
    3. Click "Content"
    4. Uncheck the box next to "Block pop-up windows"

How do I pay tuition on-line?

  • Log into the Tuition eBill/ePayment Site and make an ePayment.
    • Students log-in from the link on their Student Center>Finances tab.
    • Parents (who are setup as an Authorized Payer) log-in via the link on http://www.bussvc.wisc.edu/bursar/echeckparent.html.

What are my ePayment options?

  • ELECTRONIC CHECK ePayment
  • CREDIT CARD
  • Foreign Currency

ELECTRONIC CHECK ePayment:


What type of bank accounts can be used for an Electronic Check?

  • Only a US bank personal checking or savings account.

What type of account CANNOT be used for an Electronic Check?

  • A DEBIT card cannot be entered as a bank account number.
  • Credit card cash advance checks, brokerage account checks, and checks marked "Do Not Use for ACH”.
  • Tuition payments from a 529 College Savings Plan can only be mailed to the Bursar’s Office.

What bank account numbers do I enter for an ELECTRONIC CHECK ePayment?

  • Click “What are my Routing/Transit and Account Numbers?” on the page where you enter bank account information for examples.
  • Contact your bank to verify what routing/transit and account numbers to enter, or if you are unsure if your account can be used for an ACH transaction.

Is there a charge for paying with an Electronic Check?

  • There is no charge.

CREDIT CARD ePayments:


What credit cards are accepted?

  • Visa, MasterCard, American Express, Discover (along with JCB).

Is there a charge for paying with a credit card?

  • There is a 2.75% non-refundable credit card service charge. (Fee subject to change.)

Can I pay with a DEBIT card?

  • If a debit card can be used for a “credit transaction”, it can be used for a CREDIT CARD ePayment only; not for an ELECTRONIC CHECK ePayment.

IMPORTANT information to help ensure a successful ePayment:


BEFORE clicking [Submit] for an ePayment –

  • Verify your bank account or credit card information is correct, if not, go back and make corrections before submitting the ePayment.
  • If paying with FOREIGN CURRENCY, the transaction is pending until you take the paperwork to your bank and the bank transmits the payment via Western Union to UW-Madison.

What if my ePayment is returned?

  • Returned Check Information
  • $20 return check charge is assessed if UW-Madison Bursar’s office is unable to secure funds from the account you provide for any reason, including but not limited to, insufficient funds or invalid account or routing numbers. (Fee is subject to change.)
  • Student may be charged a $100 late payment fee if tuition & fees are not paid by the due date, as a result of a returned ePayment. (Fee subject to change.)

When is an ePayment reflected on the student Tuition Account Summary?

An ePayment applies to pay tuition as soon as it is submitted – real-time.

  • There may be a short delay before an ePayment reflects on the Tuition Account Summary during heavy ePayment activity.
  • If you receive a payment confirmation, it was successful – do not resubmit the payment! A receipt is also sent to the e-mail provided.
  • Student – if your Student Center>Finances page is open when making an ePayment, the page must be “refreshed” before the ePayment updates your Tuition Account Summary.

When is a Foreign Currency ePayment reflected on the student Tuition Account Summary?

A foreign Currency ePayment displays as “Pending” to signify that you began the process until payment is received.

  • A PENDING Foreign Currency payment does not release holds, allow course registration, or pay your UW-Madison Tuition Account.
  • A Foreign Currency ePayment applies to the Tuition Account when you submit the request to your bank and funds are transferred via Western Union to UW-Madison.
  • It may take 2-5 business days, from the date you deliver the printed transaction form to your foreign bank to transfer the funds via Western Union to the University of Wisconsin-Madison, before the payment applies to your Tuition Account.