Information For Authorized Payers
On-line electronic check payment FAQs
How do parents get access to pay a student’s tuition & fees with an online ePayment?
- Sudent gives access by setting up the payer as an Authorized Payer
Where do Parents (Authorized Payers) pay a student’s tuition & fees?
Authorized tuition payer site @
https://commerce.cashnet.com/uwbursarpay
- Student - must set up a payer as an Authorized Payer before they have access to this site.
- Parent – check with your student if you have not received an email with a temporary password to this tuition account ePayment site.
What IS an Authorized Payer?
An Authorized Payer is a parent or other person you give access to pay your tuition account with an ePayment from their regular checking or savings account.
- You may set up multiple authorized payers to view and pay your tuition & fees
- Authorized Payers have access to view their ePayment activity details and payment methods
- Authorized Payers do not have access to your financial aid, grades and personal information
What is NOT an Authorized Payer?
- A Third Party department, business, embassy, etc. which gives UW-Madison Bursar’s office permission to bill them directly for all or a portion of a student’s tuition & fees.
- Do not set up a third party as an Authorized Payer
- These are handled as a Third Party Deferral
- Refer to Third Party Deferral information @ http://www.bussvc.wisc.edu/bursar/dept3rd.html
- A tuition remission from a department for a student with an appointment.
- Do not set up department giving a tuition remission as an Authorized Payer
- These are handled as a Tuition Remission waiver on the student account
- Refer to Tuition Remission information @ http://www.bussvc.wisc.edu/bursar/remismnu.html
Students – how to setup a tuition Authorized Payer?
- Setting up an Authorized Payer Instructions & Information
- Paperless eBills are coming soon.
- When an Authorized Payer is setup, that person is automatically setup to receive eBill email alerts
- Click here if you do not wish an Authorized Payer to receive eBills
How do students change or reset an Authorized Payer’s password?
- Login to:
http://my.wisc.edu, select Finances tab, click Student Center, click Make A Payment on Tuition Account Summary
- Click Edit next to the payer name in the Authorized Payer section on your Tuition Account ePayment
- Click Reset Password
- Click Continue if you wish to change the password (click Cancel if you do not want to change it)
- Resetting a password results in the loss of the Authorized Payer’s saved ‘Payment Methods’
- An email is sent alerting the Authorized Payer the password was changed
- An email is sent to the Authorized Payer with a new temporary password
How do students cancel an Authorized Payer’s access?
- Login to: http://my.wisc.edu, select Finances tab, click Student Center, click Make A Payment
- Click edit next to the payer name in the Authorized Payer section on your Tuition Account ePayment
- Click OK
How do parents (Authorized Payers) change or reset their password?
- Login to:
https://commerce.cashnet.com/uwbursarpay
- Click Forgot Password if you don’t remember your password
- Or, login with your old password
- Click Edit next to your name in the Authorized Payer section
- Click Reset Password
- Click Continue if you wish to change the password (click Cancel if you do not want to change it)
- Resetting the password results in the loss of your saved ‘Payment Methods’
What if my student set me up as an Authorized Payer but I didn’t get an email or can’t access the site?
Ways to research the problem;
- Did the email go to your ‘junk’ email?
- Did you accidentally delete the email?
- Have your student login to:
http://my.wisc.edu,
select Finances tab, click Student Center, click Make A Payment and verify your name is in the Authorized Payer section on their Tuition Account ePayment
- If not – there may have been a problem creating the Authorized Payer
- An Authorized Payer name must be unique and not already used by someone else on the UW-Madison ePayment site
- Select a different name if you receive the message, “Parent PIN already exists” when attempting to setup an Authorized Payer
- Student can reset you as an authorized payer if necessary
What if I have trouble making an online ePayment?
Your computer must allow pop-ups in order to make an ePayment
- How to allow popups on a PC using Internet Explorer browser
- On the internet, click "Tools"
- Click arrow next to Pop-up blocker
- Click ‘Turn off Pop-up blocker
- How to allow popups on a Mac using Safari browser
- Open Safari
- Click on the Safari Menu
- Uncheck "Block Pop-Up Windows"
These are just examples. It may be different if you use a different browser or depending on the browser version.
BEFORE clicking Submit Payment for an ePayment
- Verify the bank account information was entered correctly before submitting payment
- By submitting an ePayment, you authorized UW-Madison to debit the account provided for the amount of payment
- For more information click: Returned Check Information
What payment methods and bank account types can be used to pay tuition & fees?
- ePayments can be made from a US bank regular checking or savings account (including most credit unions)
- ePayments can not be made from credit card cash advance checks, brokerage account checks or checks marked “Do Not Use for ACH”
- Debit and credit cards are not accepted
Please read – IMPORTANT information to help ensure a successful ePayment
http://www.bussvc.wisc.edu/bursar/tuiteck.html
Why should I avoid using the back browser button on the ePayment site pages?
Using the "Back" browser navigation button may result in the loss of data, page, or secured connection.
- Only use the navigational links in the top blue menu bar or links provided on the page
What account numbers do I enter?
- Click "What are my Routing/Transit and Account Numbers?" on the ePayment page for help
- Contact your bank if unsure your account can be used for an ePayment, and to verify which routing/transit and account numbers to enter
What if my ePayment is returned?
- Verify the bank account information was entered correctly before submitting payment
- Your ePayment will be returned if numbers entered are not valid
- A $20 return check charge is assessed if UW-Madison Bursar’s office is unable to secure funds from the account you provide for any reason, including but not limited to, insufficient funds or inaccurate bank account and routing numbers. (Fee subject to change)
- Student may be charged a $100 late payment fee if tuiton & fees are not paid by the due date , as a result of a returned ePayment (Amount subject to change)
When is an ePayment reflected on the My UW Student Tuition Account?
ePayments are applied to the MY UW Tuition Account when the payment is submitted
- If you receive a payment confirmation, do not resubmit payment – the payment was successful
- Student – if your MY UW Student Center window is open when making an ePayment, the page must be ‘refreshed’ before payment is reflected on the UW-Madison Tuition Account
- There may be a short delay before an ePayment is reflected on the MY UW Tuition Account during heavy ePayment activity
- If MY UW student center is down for maintenance, please check your account later