Frequently Asked Questions - Miscellaneous

Invoice Payment Process

A vendor called and claims he/she has not been paid yet. What do I do?

Have the vendor call Vendor Relations. These auditors will be able to track down whether a payment has been made and if not, why not. Depending on the vendor’s name, he/she should call:

For vendors beginning with: Call: At: or E-Mail:
A-F Jeanette Rutschow 2-4688 jrutschow@bussvc.wisc.edu
G-O Carol Smith 2-1306 csmith@bussvc.wisc.edu
P-Z Sandy Bolson 2-1527 sbolson@bussvc.wisc.edu

I was charged for another department’s order. What do I do?

You will need to complete a Non-Salary Payment Transfer form so the appropriate department is charged. Call Virginia Brown, Supervisor, at 2-4865 or Vera Laufenberg, Supervisor, at 2-0525 if you have further questions.

My department was charged twice for the same item. What do I do?

Contact Virginia Brown, Supervisor at 2-4865.

Travel

Can I make airfare, hotel, and car rental arrangements via the Internet?

Yes if properly receipted. Please see How to Document Airfare, Lodging or Registration Fee Payments Made Over the Web for detailed information. Other travel related questions can be answered at http://www.bussvc.wisc.edu/TEWeb/index.html.

Policy and Procedures

Are Accounting Services Policies and Procedures on the Web?

Some of them are--see our Home Page-Policy and Procedures. Accounting Services is in the process of updating, revising, and establishing policies and procedures which will ultimately reside on our Web Site.

Contacts

Sometimes it’s hard to know who to call to get my questions answered. Do you have a subject phone directory?

Check our Accounting Services directory.

 


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